Shipping & Delivery Policy

How does Deliver your purchases?
We deliver Worldwide for all of our products. We use multiple methods of logistics from China or Malaysia KL depending on the location of our customers.
 
Depending on the location, shipping rates will apply accordingly.
 
These are the types of logistics we will use according to our customers location:
Malaysia – MEG  (Express)  BestExpress (Express)  (East Malaysia，West Malaysia)
Worldwide – EMS (Express,By sea) , Aramex (Express), UPS (Express) , DHL (Express)*
*whichever is more economical/preferred
 
ETA of Items
BestExpress/DHL – 5 to 7 Working Days (Unless Remote Area which may take longer)
EMS/Aramex/UPS/DHL – 7 to 14 Working Days to Worldwide
Transport by Sea – Up to 60 Working Days to Worldwide
 
Shipping Rates for Pre-Order Items
Items that are not available yet or Pre-Order items would have their shipping charges applied upon the arrival of the item.
All Pre-Orders Items amount are not final amount until items release and arrive to our warehouse, we only will calculate final package weight in order to define the exact delivery fees.
 
How do we handle your items?
We are collectors ourselves and we understand the importance of items reaching us in mint condition. We will fully bubble wrap the item and protect it with a dual-layer carton box to maximize protection. The bubblewrap acts as a water proof layer in case of water entering during transit. (Bubblewrap can only apply to smaller items)
 
Special Request
Items like statues and figures can be inspected on our side before ship to detect any major forms of defects. If there is any major forms of defect before we ship the item, we would replace the item then.
 
Box Conditions
All items are packed professionally, if in the event the box is damaged before we ship it, we will inform about the damages. If the box is damaged during the transit, there will not be any compensation provided as we are unable to insure the box condition with the logistic company.